Privacy Policy

1. Information We Collect

1.1. Personal Information You Provide

When you register an account or use our Services, we may collect:

• Identity Information: Full name, date of birth, government-issued ID numbers
• Contact Information: Email address, phone number, residential address
• Financial Information: Payment card details, bank account information, cryptocurrency wallet addresses
• Account Credentials: Username, password, security questions
• Verification Documents: Copies of ID, proof of address, proof of payment method

1.2. Information Collected Automatically

When you access our platform, we automatically collect:

• Device Information: IP address, device type, operating system, browser type
• Usage Data: Pages visited, games played, betting history, session duration
• Location Data: Geographic location based on IP address
• Cookies and Tracking: Data collected through cookies, pixels, and similar technologies

2. How We Use Your Information

We use your personal information for the following purposes:

• Account Management: To create, maintain, and secure your account
• Service Delivery: To process transactions, manage bets, and provide customer support
• Legal Compliance: To verify your identity, age, and location as required by law
• Fraud Prevention: To detect, prevent, and investigate fraudulent activities
• Anti-Money Laundering: To comply with AML regulations and report suspicious activities
• Marketing: To send promotional offers, newsletters, and updates (with your consent)
• Analytics: To improve our Services, personalize your experience, and conduct research
• Legal Obligations: To comply with legal requirements and respond to lawful requests

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area, we process your data based on:

• Contract Performance: Processing necessary to provide our Services to you
• Legal Obligation: Processing required to comply with applicable laws
• Legitimate Interests: Processing for fraud prevention, security, and service improvement
• Consent: Processing for marketing purposes, where you have provided consent

4. Information Sharing and Disclosure

We may share your information with:

4.1. Service Providers

Third-party vendors who assist with payment processing, identity verification, customer support, and technical infrastructure.

4.2. Regulatory Authorities

Gaming commissions, law enforcement agencies, and other governmental bodies when required by law or to protect our legal rights.

4.3. Financial Institutions

Banks and payment processors to facilitate transactions and prevent fraud.

4.4. Legal Proceedings

Courts, tribunals, or other parties in connection with legal proceedings or to protect our rights.

4.5. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement robust security measures to protect your information:

• Encryption: 256-bit SSL/TLS encryption for all data transmissions
• Secure Storage: Encrypted databases with strict access controls
• Access Management: Role-based access limited to authorized personnel
• Monitoring: 24/7 security monitoring and intrusion detection
• Regular Audits: Periodic security assessments and penetration testing

While we strive to protect your information, no method of transmission or storage is 100% secure. You acknowledge that you provide your information at your own risk.

6. Data Retention

We retain your personal information for as long as necessary to:

• Maintain your active account
• Comply with legal obligations (typically 5-10 years for financial records)
• Resolve disputes and enforce agreements
• Prevent fraud and abuse

After account closure, we may retain certain data in anonymized form for analytics purposes.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your data (subject to legal retention requirements)
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to certain processing activities
• Withdraw Consent: Revoke previously given consent

To exercise these rights, contact us at our social media. We will respond within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your session and preferences
• Analyze usage patterns and improve our Services
• Personalize content and advertisements
• Prevent fraud and enhance security

Types of Cookies We Use:

• Essential Cookies: Required for basic functionality (cannot be disabled)
• Analytics Cookies: Help us understand how you use our Services
• Marketing Cookies: Used to deliver relevant advertisements

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by relevant authorities
• Data processing agreements with all recipients
• Compliance with applicable cross-border transfer regulations

10. Children's Privacy

Our Services are strictly for individuals aged 18 or older. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a minor, we will immediately delete such information and terminate any associated account.

11. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting a prominent notice on our website or sending you an email. Your continued use of our Services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Data Protection Officer: dpo@JuwaSlots777.com
• Privacy Inquiries: privacy@JuwaSlots777.com
• General Support: support@JuwaSlots777.com
• Mail: JuwaSlots777, Privacy Department, [Address]

14. Supervisory Authority

If you are in the European Economic Area and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.